Privacy Policy

Last updated: July 19, 2025

At OmniLoom, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, products, and services.

1. Information We Collect

  • Your name, email address, and phone number
  • WhatsApp number and communication data
  • Booking preferences and service selections
  • Device, browser, and usage data

2. How We Use Your Information

  • To deliver our booking and reminder services via WhatsApp
  • To personalize your user experience
  • To improve the performance and usability of our platform
  • To send updates, promotions, or newsletters (if subscribed)

3. Sharing Your Information

We do not sell your personal information. We may share data with trusted partners (e.g., WhatsApp API providers or payment processors) only as necessary to provide our services.

4. Data Retention

We retain your information only for as long as necessary to provide our services or as required by law.

5. Your Rights

You may request to access, update, or delete your personal data at any time by contacting our support team.

6. Security

We implement modern security measures to protect your information from unauthorized access or disclosure.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@omniloom.ai.